Privacy Policy Ponders Pawn Shop

TEXT MESSAGE PRIVACY POLICY

Privacy Policy

Effective Date: October 30, 2019

1. Introduction

This Privacy Policy outlines the practices and policies of Ponders Loans ("we," "us," or "our") regarding the collection, use, and protection of personal information provided by users ("you" or "users") of our website www.pondersloans.com.

2. Collection of Personal Information

We collect personal information from users when:

You voluntarily provide it to us when using our website or services.

You submit your phone number to receive messages via 10DLC.

3. Use of Personal Information

We use the personal information you provide for the following purposes:

To provide the requested services.

To send you messages via 10DLC as per your request.

To comply with legal obligations.

To improve our services and user experience.

4. Privacy and 10DLC

As a 10DLC service provider, we adhere to the following principles:

Privacy policies and terms and conditions are displayed next to the phone number entry fields.

Privacy policies explicitly state that end user information is protected and not shared or sold to third parties for marketing, lead generation, or analytics purposes.

The opt-in and opt-out procedures for 10DLC traffic are clearly outlined in both the call-to-action (CTA) and the Terms and Conditions. Opt-in and opt-out occur via the 10DLC number, and short code opt-out routes are not used.

5. Opting Out

You can opt out of receiving messages by texting STOP to the 10DLC number associated with our service. 

If you need assistance or have questions, text HELP for help.

6. Disclosure of Personal Information

We do not share or sell end-user information to third parties or affiliates for any marketing, lead generation, or analytics purposes.

7. Security

We take reasonable measures to protect your personal information from unauthorized access or disclosure.

8. Cookies and Tracking Technologies

At Ponders Loans we use cookies and similar tracking technologies on our website www.pondersloans.com to enhance your browsing experience and provide you with relevant information. Cookies are small text files that are placed on your device when you visit our site. These cookies serve various purposes, such as remembering your preferences, analyzing website traffic, and enabling us to offer you personalized content and advertisements.

We use both essential cookies, which are necessary for the basic functionality of the site, and analytical cookies, which help us gather insights into how our website is used and make improvements accordingly. Essential cookies enable you to navigate our website and access its features securely, while analytical cookies allow us to understand which pages are most popular, which products or services you are interested in, and how you interact with our content.

By using our website, you consent to the placement of cookies on your device. You can manage your cookie preferences through your browser settings, including blocking or deleting cookies, if you wish to restrict the data we collect. Please note that disabling certain cookies may impact your ability to fully utilize our website's features. For more information about how we handle your personal data and how to exercise your rights, please refer to our Privacy Policy. We periodically review and update our cookies policy to ensure it reflects our current practices and complies with relevant laws and regulations. Any updates will be posted on this page, so please check back periodically for the latest information. If you have any questions or concerns about our cookies policy, please contact us at customerservice@pondersloans.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on our website with the effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please get in touch with us at:

Ponders Pawnbrokers

12820 Pacific Hwy SW

Lakewood, WA 98499

Tel: 253-584-1686

Email: customerservice@pondersloans.com

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PRIVACY POLICY

Ponders Pawnbrokers, Inc. ("Ponders Loans", "JSM WA dba", "we", "our" or "us") has created this Privacy Policy for www.pondersloans.com (the "Website") to demonstrate our firm commitment to protecting your information. This Privacy Policy discloses the types of information we collect when you visit the Website, why we collect it and how it is used. Please read this privacy policy carefully. Please also read our Terms of Use, which governs your use of the Website. By using the Website you consent to the terms of our current Privacy Policy and Terms of Use. Please note that this Privacy Policy does not apply to any information that you provide to third parties and you should contact such third parties directly to determine their respective privacy policies.

INFORMATION WE COLLECT FROM YOU

Types of Information Collected

In order to operate the Website and provide you with access to certain services that we offer through the site, we collect the following types of information from you: (i) personal information by which you may be identified, such as your name, postal address, email address, date of birth, gender, telephone numbers, passwords, credit and debit card information and other financial institution account information ("Personal Information") and (ii) information about you and your activities on the Website that does not identify you personally, such as your Internet Protocol (IP) address, domain server, the type of computer, web browser, operating system or platform you use and referrer data identifying the web pages you visited prior to and after visiting our Website ("Website Usage Information").

We collect your Personal Information when you provide it to us while visiting the Website, such as when you create an account, purchase our products, enter a sweepstakes, contest or promotion, sign up for our mailing list, post comments on the Website's blog space, request information or otherwise interact with this Website.

The Personal Information we collect is used to: (i) respond to your requests and inquiries; (ii) process your transactions for administrative purposes, such as order fulfillment and conducting contests, sweepstakes or promotions and awarding prizes; (iii) provide customer service and resolve any complaints; (iv) improve the Website, any services provided through the Website and resolve any related technical problems; (v) keep track of your activities on the Website, statistically analyze Website usage and improve our marketing and promotional efforts; (vi) communicate with you regarding certain products, services or promotions offered by us or our Partners, provided that you have not already opted-out of receiving such communications in the manner described below; (vii) cross reference with other Personal Information that we have acquired about you or may acquire about you though our other sources; (viii) ensure compliance with the Privacy Policy, Terms of Use and any applicable laws and regulations and (ix) contact you regarding your use of the Website or changes to the Privacy Policy or Terms of Use.

Website Usage Information is tracked and gathered when you visit the Website and your web browser or software communicates certain information to the Website. We use this information to generate statistics about visitors to the Website, detect broad demographic trends, enhance the Website's security, provide content tailored to your interests and to otherwise enhance your experience on the Website.

In addition to actively collecting Personal Information from you, we, our subsidiaries, affiliates, joint venturers, strategic alliance partners, sponsors and advertisers ("Partners") and our third party service providers may use a variety of technologies that automatically collect Website Usage Information and some Personal Information when you visit this Website. The methods used to collect this information may include:

Cookies. The Website may place small files, called "cookies" onto your computer. Cookies are data files that websites write onto computer hard drives for record keeping purposes when you visit them. The cookie file then identifies you as a unique user. As a convenience feature, cookies simplify the process of recording personal information, so that, for example, users do not have to enter names, addresses or passwords repetitively. Cookies also allow users of the Website to customize certain site features. You can program your browser not to accept cookies, but if you do, you may not be able to use certain portions of the Website and the Website will not be able to customize certain features according to your preferences.

Web Beacons. Small graphic images or web programming code called web beacons (also known as "pixel tags" or "clear GIFs") may be included on the pages of the Website and in email messages we send you. Web beacons or other similar technologies may be used for a number of purposes, such as to count visitors to the Website, monitor how you navigate the Website or to count how many particular articles or links posted on the Website were actually viewed.

Mobile Device Identifiers. Certain mobile service providers uniquely identify mobile devices and we, our Partners or our third party service providers may receive such device information if you access the Website through a mobile device. Certain features on the Website may require collection of mobile phone numbers and we may associate that phone number to mobile device identification information. Additionally, some mobile service providers operate systems that pinpoint the physical location of devices that use their services. Depending on the provider, we, our Partners or our third party service providers may receive this information.

Embedded Scripts. An embedded script is programming code designed to collect information about your use of this Website, such as the links you click on. The code is temporarily downloaded to your computer from our web server or a third party provider, is active only while you are connected to the Website and is deactivated or deleted once you leave the Website.

We share your Personal Information and Website Usage Information with our Partners. In addition, we may also share your Personal Information and Website Usage Information with certain non-affiliated third parties, but only as set forth below:

Third Party Service Providers. In some cases we may employ third party service providers to perform certain services on our behalf, including, without limitation: (i) processing and fulfilling your orders; (ii) providing customer service; (iii) shipping, sending postal mail and emails; (iv) contest and sweepstakes administration and prize fulfillment; (v) removing repetitive information from customer lists; (vi) analyzing, updating and correcting information we receive on the Website; (vii) performing business analysis or quality control; (viii) providing marketing assistance, search results and links (including, without limitation, paid listings and links) and (ix) processing credit card and debit card payments. Consequently, we may share your Personal Information with these third party service providers if they need it to perform services on our behalf. However, such third party service providers are not authorized by us to use your Personal Information for any other purpose.

Business Transfers. Your Personal Information and Website Usage Information may be transferred, sold or otherwise conveyed to a third party where GSCS: (i) merges with or is acquired by another business entity; (ii) sells all or substantially all of its assets; (iii) is adjudicated bankrupt or (iv) is liquidated or otherwise reorganizes. You consent to any and all such conveyances of your Personal Information and Website Usage Information.

Accounts. You must create an account to shop from our website. You can also sign up for our emails. This will make us happy because it confirms your interest in our store. It should also make you happy because when you decide to buy our products, you do not have to provide all of your information over again -- you just have to log-in. This also helps us contact you when your order is ready to be picked up.

Partial Purchases/LiveChat/Contact Form/Email Inquiry If you have started to buy one of our products and not completed the purchase, or via email, you may have provided partial information, such as your email or phone number. In that case, we might send you an email to remind you about your interest or follow up with you on your inquiry. If you are not comfortable in receiving further emails of this kind, we will give you a simple opportunity to opt-out. Your privacy means a lot to us and we will stop sending you these communications right away.

Disclosure of Customer Information for Legal and Administrative Reasons. We may disclose your Personal Information and Website Usage Information without notice: (i) when required by law or to comply with a court order, subpoena, search warrant or other legal process; (ii) to cooperate in investigations of fraud, intellectual property infringement or any other activity that is illegal or may expose us or you to legal liability; (iii) to enforce or apply the Website's Terms and Conditions; (iv) to verify the identity of the Website's users and (v) to protect and defend the rights, property or safety of Ponders Pawnbrokers, Ponders Pawnbrokers Partners, the respective officers, directors, employees and representatives of each, and the Website's users.

Disclosure of Personal Information with Customer's Consent. Unless otherwise required or permitted by applicable law, we will not transfer or release your Personal Information to a third party in any manner not provided for in this Privacy Policy without first providing you with the opportunity to "opt out" of such transfer or release of your Personal Information.

Disclosure of Aggregated Website Usage Information. We may also share aggregated Website Usage Information that does not identify you personally with third parties.

We take commercially reasonable precautions to help protect the Personal Information collected on this Website from unauthorized access, use, modification or disclosure. However, due to the design of the Internet and other factors beyond our control, we cannot guarantee that any information or communications sent via the Internet will be free from unauthorized access by third parties.

While on the Website or when viewing an email or other content provided by Ponders or the Website, you may encounter links to other websites operated by third parties. These other websites may set their own cookies, collect data or have their own privacy policies and practices. Ponders is not responsible for the privacy practices or the content of such third party websites and we encourage you to review the privacy policies of these sites as soon as you enter them. Links to any third party website or content do not constitute or imply an endorsement or recommendation by Ponders of the linked website or content.

This Website is targeted primarily for use by adults and anyone under 21 should not be on our site. Ponders does not knowingly or intentionally collect or use any Personal Information from or market its products and/or services to individuals under the age of 13. However, we hereby advise all users of our Website under the age of 13 not to disclose or provide any Personal Information on the Website. In the event that we discover or are notified that a child under the age of 13 has provided Personal Information to us, in accordance with the Children's Online Privacy Protection Act (please see the Federal Trade Commission's website at  https://www.ftc.gov/tips-advice/business-center/privacy-and-security/children%27s-privacy  for more information about this Act), we will delete the child's Personal Information from our files to the extent technologically possible. In addition, we reserve the right to limit participation in particular programs, contests, sweepstakes and other promotions to visitors of the Website that are 21 years of age or older.

This Website is operated in the state of Washington the United States. If you are located in Canada, the Caribbean, the European Union or anywhere else outside the United States, please be aware that any information you provide to Ponders will be transferred to the United States and by submitting the information you consent to this transfer.

If you do not want to receive promotional offers and other marketing communications from us you can "opt out" of receiving such offers and communications on any email using the “unsubscribe” button at the bottom or by emailing us at customerservice@pondersloans.com, or write us at:

Ponders Pawnbrokers, Inc.
12820 Pacific Hwy SW

Lakewood, WA 98499

If you believe that any Personal Information about you that we collect is incorrect or has changed, please send an email message to customerservice@pondersloans.com, explaining the correction or change and providing any relevant confirmation or reference number.

By using this Website you accept our privacy practices, as disclosed in this Privacy Policy. We reserve the right to change, modify, amend or update this Privacy Policy at any time. We will post any new or revised privacy policies on the Website, but we will only use your Personal Information in accordance with the privacy policy that was in effect at the time it was collected, unless you consent to any new terms regarding its use. It is your responsibility to periodically check and review our Privacy Policy for changes.

If you have a privacy question about this Website, please send us an email at customerservice@pondersloans.com, call us at (253)584-1683 or write to:

Ponders Pawnbrokers, Inc.
12820 Pacific Hwy SW
Lakewood, WA 98499

Ponders Pawnbrokers, Inc. Privacy Policy has an effective date of March 12, 2012.